Roadie — a product of Model Mint LLC
You have the right to request deletion of your Roadie account and the personal data associated with it. This page explains how to do that and what to expect.
To request deletion of your Roadie account and associated data, send an email to our support team using the steps below. Once we have verified the request, your data is deleted immediately.
Deleting your account does not cancel your Roadie Plus subscription.
Your account is held by us; your subscription is held by the App Store or Google Play. Cancel the subscription there first, then delete your account — otherwise billing continues after your data is gone.
Send an email to support@goroadie.co
Use the subject line: "Account Deletion Request"
Include your account email address
This is the email you used to register your Roadie account so we can locate your data.
Confirm your identity if required
We may reply asking you to verify ownership of the account before processing the deletion.
Receive confirmation
Deletion runs as soon as your request is verified, and we will send you a confirmation email once it is complete.
Ready to submit your request?
Email us directly at support@goroadie.co
Upon successful verification of your request, the following data associated with your account will be permanently deleted:
Certain data may be retained after your deletion request where we are required to do so by applicable law, or to protect our legitimate legal interests:
Transaction and billing records
Retained as required by applicable financial and tax law. These records contain the transaction, not your drives.
Legal compliance records
Retained where required to comply with legal obligations, court orders, or regulatory requirements.
Fraud prevention and security logs
Retained to prevent abuse, fraud, or violations of our Terms of Service.
Anonymized or aggregated data
Data that has been fully anonymized and cannot be linked back to you may be retained for product improvement.
All retained data is held only for as long as required by law and is subject to our Privacy Policy.
If you have any questions about this process or your data rights, contact us at support@goroadie.co or review our Privacy Policy for full details on how we handle your data.
Roadie is a product of Model Mint LLC.