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Terms of Service

Effective Date: January 21, 2025
Last Updated: January 21, 2025

1. Acceptance of Terms

By accessing or using Roadie (the "Service"), available at goroadie.co and app.goroadie.co, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Roadie is operated by Roadie Inc. ("Roadie," "we," "us," or "our").

2. Service Description

Roadie is a smart, AI-powered travel companion application that provides:

  • Real-time GPS-based navigation and route guidance
  • Points of interest (POI) discovery
  • Weather forecasts
  • Location-aware interactive games
  • Conversational AI companion functionality

⚠️ CRITICAL DRIVING SAFETY NOTICE:

Roadie is a supplemental travel tool and is NOT a replacement for attentive driving, traffic laws, or professional navigation systems. You are solely responsible for your safety and the safety of others while operating a vehicle.

3. Eligibility

You must:

  • Be at least 18 years of age
  • Possess a valid driver's license (if using while driving)
  • Have the legal capacity to enter into binding contracts
  • Comply with all applicable laws in your jurisdiction

4. User Accounts

4.1 Account Creation

You must create an account to use the Service. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of unauthorized access

4.2 Account Responsibility

You are responsible for all activities under your account. We are not liable for losses due to unauthorized access resulting from your failure to secure your credentials.

5. User Obligations and Prohibited Conduct

5.1 Safe Use While Driving

You agree to:

  • NEVER interact with Roadie in a way that distracts from safe driving
  • Pull over safely before engaging in complex interactions
  • Use voice features only when legally permitted
  • Follow all traffic laws and regulations
  • Prioritize road awareness over app engagement

5.2 Prohibited Activities

You may NOT:

  • Use the Service for any illegal purpose
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to systems or networks
  • Reverse engineer, decompile, or extract source code
  • Use automated systems (bots, scrapers) without permission
  • Misrepresent your identity or affiliation
  • Harass, abuse, or harm others through the Service
  • Upload malicious code or content
  • Violate any third-party rights

6. Intellectual Property Rights

6.1 Roadie's Rights

All content, features, functionality, and intellectual property in the Service are owned by Roadie and are protected by copyright, trademark, and other laws. This includes but is not limited to:

  • Software and source code
  • AI agents and algorithms
  • User interface designs
  • Trademarks, service marks, and logos
  • Game content and trivia questions

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.

6.3 User Content

You retain ownership of content you create (e.g., trip preferences, game answers). By using the Service, you grant Roadie a worldwide, royalty-free license to use, store, and process your content solely to provide and improve the Service.

7. Third-Party Services and APIs

Roadie integrates with third-party services including but not limited to:

  • Google Maps API (routing and navigation)
  • OpenWeatherMap API (weather data)
  • OpenAI (conversational AI and voice processing)
  • Wikipedia (informational content)

Your use of these integrated services is subject to their respective terms of service. We are not responsible for third-party service availability, accuracy, or policies.

8. Disclaimers and Limitations of Liability

8.1 Navigation and Location Disclaimer

ROADIE IS NOT A SUBSTITUTE FOR PROFESSIONAL NAVIGATION SYSTEMS OR YOUR JUDGMENT AS A DRIVER.

We do not guarantee:

  • Route accuracy or optimality
  • Real-time traffic condition accuracy
  • POI accuracy or availability
  • Weather forecast precision
  • Continuous GPS signal availability

YOU ASSUME ALL RISK associated with relying on Roadie for navigation decisions.

8.2 AI and Conversational Content Disclaimer

Roadie uses artificial intelligence and large language models that may:

  • Generate inaccurate or incomplete information
  • Produce unexpected or inappropriate responses
  • Misinterpret user input

AI-generated content is provided "as is" without warranty of accuracy or completeness.

8.3 Service Availability

We do not guarantee uninterrupted, error-free, or secure service. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control.

8.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Roadie and its officers, directors, employees, and agents SHALL NOT BE LIABLE for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Personal injury or property damage resulting from Service use
  • Navigation errors, route decisions, or accidents
  • Damages arising from third-party service failures

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO ROADIE IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

8.5 Assumption of Risk

BY USING ROADIE WHILE DRIVING, YOU EXPRESSLY ASSUME ALL RISKS associated with distracted driving, navigation errors, and reliance on AI-generated content.

9. Indemnification

You agree to indemnify, defend, and hold harmless Roadie and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Accidents or incidents occurring while using Roadie

10. Data Usage and Privacy

Your use of the Service is subject to our Privacy Policy, incorporated by reference into these Terms. By using Roadie, you consent to our collection, use, and storage of data as described in the Privacy Policy.

Key points:

  • We collect GPS location, voice input, and trip data
  • Data is used solely to provide and improve the Service
  • We do NOT sell or share data for advertising purposes
  • We use third-party processors (OpenAI, Google) per our Privacy Policy

11. Modifications to Service and Terms

11.1 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

11.2 Terms Updates

We may update these Terms periodically. Continued use after changes constitutes acceptance. Material changes will be notified via email or in-app notification.

12. Termination

12.1 By You

You may terminate your account at any time through account settings or by contacting support@goroadie.co.

12.2 By Roadie

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • Your conduct poses risk to others
  • Required by law
  • We discontinue the Service

12.3 Effect of Termination

Upon termination:

  • Your license to use the Service ends immediately
  • We may delete your account data per our retention policies
  • Sections that by nature should survive (indemnification, disclaimers, dispute resolution) remain in effect

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

13.2 Arbitration Agreement

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

You waive the right to participate in class actions or class-wide arbitration.

13.3 Exceptions

Either party may seek injunctive relief in court for intellectual property disputes or urgent matters.

13.4 Informal Resolution

Before initiating arbitration, you agree to attempt informal resolution by contacting legal@goroadie.co for at least 30 days.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Roadie regarding the Service.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

14.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

14.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

14.6 Export Compliance

You agree to comply with all export and import laws applicable to the Service.

15. Contact Information

For questions about these Terms:

By using Roadie, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.