Privacy Policy

1. Introduction

Model Mint LLC. ("Roadie," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service available at goroadie.co and app.goroadie.co.

By using Roadie, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address (required for authentication)
• Password (encrypted and hashed via Supabase Auth)
• Account creation date
• User profile preferences (optional)

2.2 Location Data

Roadie requires location data to function. We collect:

• Real-time GPS coordinates during active trips
• Starting location and destination for route planning
• Waypoints and route history during trip sessions
• Location timestamps for navigation accuracy

Purpose: Route planning, turn-by-turn directions, POI discovery, weather forecasts, game contextualization.

2.3 Voice Data

If you use voice features, we collect:

• Audio recordings of your voice commands
• Voice transcripts processed via OpenAI Whisper (Speech-to-Text)
• Voice interaction metadata (timestamps, command types)

2.4 Trip and Usage Data

We collect data about your trips and interactions:

• Trip details: start/end locations, route selected, trip duration, distance traveled
• Points of Interest (POI) viewed or visited
• Weather queries for locations along your route
• Game activity: trivia questions answered, game sessions, scores
• Chat/conversation history with Roadie's AI companion
• Feature usage patterns (which features you use most)

2.5 Technical and Device Data

We automatically collect:

• Device information: operating system, browser type, device model
• IP address and approximate location (for service delivery)
• Session data: login times, session duration
• Error logs and crash reports (for debugging and improvement)
• Cookies and browser storage (see Section 7)

2.6 Third-Party API Data

We receive data from integrated third-party services:

• Google Maps: route options, traffic data, POI information
• OpenWeatherMap: weather forecasts and conditions
• Wikipedia: historical and cultural information about locations
• OpenAI: AI-generated conversational responses

This data is processed to provide you with relevant trip information but is not permanently stored unless directly related to your trip session.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

• Provide real-time navigation and route guidance
• Discover and curate points of interest along your route
• Generate weather forecasts for trip locations
• Create location-aware games and trivia
• Enable conversational AI companion features
• Maintain trip session state and context

3.2 Service Improvement

• Analyze usage patterns to improve features
• Debug technical issues and crashes
• Improve AI companion responses and accuracy
• Optimize route recommendations

3.3 Account Management

• Authenticate users and maintain sessions
• Store and retrieve user preferences
• Process account deletion requests

3.4 Legal and Safety

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse

4. Data Sharing and Third Parties

4.1 Service Providers

We share data with trusted service providers who help operate Roadie:

• Supabase: Authentication and database hosting
• OpenAI: Voice transcription and AI responses
• Google Maps API: Route planning and navigation
• OpenWeatherMap: Weather data
• Google Analytics: Anonymous usage analytics (with your consent)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect the safety of users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via email or in-app notice before your data is subject to a different privacy policy.

5. Data Retention

• Account data: Retained while your account is active
• Trip history: Retained for up to 2 years, then anonymized or deleted
• Voice transcripts: Retained for up to 90 days for service improvement
• Analytics data: Retained for up to 2 years in anonymized form
• Deleted accounts: Data removed within 30 days of deletion request

6. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS/HTTPS) and at rest
• Secure authentication via Supabase Auth
• Access controls and role-based permissions
• Regular security reviews

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

7.1 Cookies We Use

• Essential cookies: Required for authentication and core functionality
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Track usage patterns to improve the Service

7.2 Browser Storage

We use local storage and session storage for:

• Trip session state
• User preferences
• Authentication tokens

For more information, see our Cookie Policy.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 Access and Portability

• Request a copy of your personal data
• Export trip history and account data in machine-readable format (JSON)

8.2 Correction

• Update inaccurate or incomplete account information
• Correct errors in your profile or preferences

8.3 Deletion

• Request deletion of your account and associated data
• Subject to legal retention obligations

8.4 California Residents (CCPA)

California users have additional rights:

• Right to know what data is collected and shared
• Right to delete personal information
• Right to opt-out of data "sales" (we do not sell data)
• Right to non-discrimination for exercising rights

8.5 European Residents (GDPR)

EU/EEA users have rights under GDPR:

• Legal basis for processing: Consent and legitimate interest
• Data controller: Model Mint LLC.
• Right to lodge complaints with supervisory authorities

9. Children's Privacy

Roadie is NOT intended for users under 18 years of age. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it promptly.

Parents or guardians who believe we have collected data from a minor should contact us immediately at roadie@goroadie.co.

10. International Data Transfers

Roadie operates primarily in the United States. If you access the Service from outside the U.S., your data may be transferred to and processed in the U.S. or other countries.

We ensure adequate safeguards for international transfers through:

• Standard Contractual Clauses (SCCs) for GDPR compliance
• Third-party provider data processing agreements
• Security measures consistent with applicable laws

By using Roadie, you consent to international data transfers as described.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective when posted with a new "Last Updated" date.

Material changes will be notified via:

• Email to your registered address
• In-app notification
• Prominent notice on goroadie.co

Continued use after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For privacy questions, concerns, or requests:

• Email: roadie@goroadie.co
• Legal Inquiries: legal@goroadie.co
• Website: goroadie.co/contact

Response Time: We aim to respond to privacy requests within 30 days.

13. Summary of Key Points

Your privacy matters to us. We're committed to transparency and responsible data handling.