Model Mint LLC. ("Roadie," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service available at goroadie.co and app.goroadie.co.
Key Principles:
By using Roadie, you consent to the practices described in this Privacy Policy.
When you create an account, we collect:
Roadie requires location data to function. We collect:
Location Collection Method:
Purpose: Route planning, turn-by-turn directions, POI discovery, weather forecasts, game contextualization.
If you use voice features, we collect:
Voice Data Processing:
We collect data about your trips and interactions:
We automatically collect:
We receive data from integrated third-party services:
This data is processed to provide you with relevant trip information but is not permanently stored unless directly related to your trip session.
Roadie Plus subscriptions are sold through the App Store and Google Play, and managed on our side by RevenueCat. When you buy or restore Roadie Plus, RevenueCat receives the purchase receipt from Apple or Google, an anonymous identifier for your Roadie account, and basic device and platform information. It tells us one thing in return: whether your subscription is active.
We never receive your card number, bank details, or billing address.
Payment is handled entirely by Apple or Google, who are the merchants of record. RevenueCat's privacy policy is at revenuecat.com/privacy.
We use collected information for the following purposes:
We do NOT sell your data.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We share data with trusted service providers who help operate Roadie:
We may disclose your information if required by law, court order, or to protect the safety of users or the public.
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you via email or in-app notice before your data is subject to a different privacy policy.
Some of what Roadie stores is deleted automatically on a schedule. The rest is kept until you delete your account.
| Data | Deleted After |
|---|---|
| Spoken audio files | 24 hours |
| Conversation memory and the context Roadie builds during a drive | 30 days |
| Location trail from your drives | 30 days |
| Wake-word activity log | 30 days |
Your account and profile, your vehicle and route preferences, and your trips — including their routes, the places Roadie found along them, and the weather it looked up. We do not delete these on a timer, because they are what lets Roadie remember a drive you took last year. If you want them gone, deleting your account is how.
All of the above is removed immediately — not queued, not scheduled. If any part of it cannot be deleted, we stop and leave your account active rather than deleting some of your data and orphaning the rest, and we tell you so you can try again.
One exception: billing records.
Records of subscription payments are kept after account deletion, because tax and accounting law requires us to keep them. They contain the transaction, not your drives.
You can request deletion of your data at any time by contacting roadie@goroadie.co.
We implement industry-standard security measures including:
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Depending on your location, you may have the following rights:
California users have additional rights:
EU/EEA users have rights under GDPR:
Roadie is NOT intended for users under 18 years of age. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it promptly.
Parents or guardians who believe we have collected data from a minor should contact us immediately at roadie@goroadie.co.
Roadie operates primarily in the United States. If you access the Service from outside the U.S., your data may be transferred to and processed in the U.S. or other countries.
We ensure adequate safeguards for international transfers through:
By using Roadie, you consent to international data transfers as described.
We may update this Privacy Policy periodically. Changes will be effective when posted with a new "Last Updated" date.
Material changes will be notified via:
Continued use after changes constitutes acceptance of the updated Privacy Policy.
For privacy questions, concerns, or requests:
Response Time: We aim to respond to privacy requests within 30 days.
Your privacy matters to us. We're committed to transparency and responsible data handling.